October 2017 Print

Welcome to our new Newsletter!

Hi Everyone, 
Welcome to the first newsletter through our new NCSGMP website. We hope you enjoy reading it as much as the communications committee enjoyed producing it!  

 -the communications team 

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President's Report

Greetings Everyone! 

I'm so happy to serve as chapter president for the next 2 years. I'm very fortunate to have previously served on the board as Treasurer and on the Communications Committee. I want to thank all the chapter members for allowing me to grow along side you, both professionally and personally, and for the friendships I have formed over the years.

We have so much ahead of us! Here are the highlights. 

A New Website!

By now everyone has received a welcome email about our new website. One of the big things is registration for meetings will be a lot easier. I want to especially thank Lori Schwarze, Communications Chair for leading the way on this. You will need to create a NCSGMP website account so you can register for meetings and also have access to some member only areas. If you have not created your account, please do this asap. If you have any issues creating your account or questions about the site, please email Lori Schwarze or Susan Hutchinson at We are here to help.

Holiday Online Silent Auction:
Our goal is to have a donation from every member. Our fundraising goal is $4000. We need everyone’s help to make this successful! Details are in the Fundraising section of this newsletter. 
We can do this! 

Mark your calendars for May 8-9, 2018. We celebrate our Silver Anniversary at the chapter Spring Conference hosted by Myron Jones and the Fayetteville CVB. The theme is ‘Silver’ so start thinking about what you will wear! 

Anniversary Logo: Our Communications Committee created some logos to choose from that will be used during 2018. You will be asked to give input on which is your favorite. Stay tuned for an announcement to see the new options.  The new logo will be announced at the end of the year. 

Vendor Tables at Meetings:
Now when suppliers register online for chaper meetings, they can choose to have a small display space during the networking time 11am-1130am. This is included with your meeting registration. There is no additional charge. We just have to know in advance. 

Chapter Meeting Timeline Change: 
Look at our new meeting timeline! 
10-11am, Board Meeting 
11-11:30am, Networking and Check In (suppliers with tables arrive at 1045 to set up) 
11:30-11:55am, Host Venue Tour 
11:55am-12:15pm, lunch served 
12:15-1:15pm, Education Program 
1:15-1:30pm, Chapter Announcements, adjourn 

And lastly, I just want to say to all our members that we as a board are here to serve you. If you have any feedback, needs or suggestions, please do not hesitate to reach out to any of us.

Susan Hutchinson CGMP, CMP

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Holiday Online Auction-Ready for Donations! 

NCSGMP is asking for donations for our Holiday Online Auction. This is one of our major fundraisers and we would love if every member can donate something or even get with other members and go in together on something. Our goal is to have 40 items for auction that are valued anywhere from $25-$250+ dollars.

NOTE: To our suppliers-For packages with hotel stays with breakfast, tickets to a show and/or a certificate to a local restaurant for dinner or brunch, or other high ticket/demand items, we will feature your organization along with a highlight of the donated package/items in all our promotional emails and digital promotion of the auction.

Remember we have a $4,000 fundraising goal this year and we can’t do this without you!

Ideas for Items:

  • Lots of themed basket ideas on the signup link that you can choose from or tailor them to fit your city/area, or create your own.  

  • Join with your neighbor venues to create a package that showcases your area. An example: hotel stay, tickets to an event and/or a gift certificate to a unique restaurant in your area. Help create a nice weekend that highlights your area.

  • Unique NC items like logo’d cocktail napkins, signed cookbook by a local chef or patisserie with a gift certificate, etc..

  • Get a few folks together and create a basket, or donate gift certificates to restaurants for brunch or dinner.

  • Have a talent? Donate a photo session for a pet or child, paint a picture and frame it, be creative.

  • Look around- is there anything that someone may like that you do not use anymore? A photo, poster, framed art, crystal dishes, vases, a set of glasses, a piece of local pottery, etc..

  • Donate 10 lotto tickets. Cooks can donate a casserole dinner for 2 with salad and bread once a week for a month. Love to bake? Donate muffins for a month or offer your services to bake a cake. Have season tickets to something? Donate them for one event. Do you know the coach or player-How about signed memorabilia? Donate tickets to a theme park, play or sporting event.

Here’s what we are looking for: 15 items valued between $30-$75; 10 items valued between $75-$100; 5 items valued between $100-$30; and 4-6 items valued between $300-$500.

Important Dates:  

  • Come up with your idea — ASAP (see above list for ideas)
  • Sign up your Donation and put it together – on or before November 17th
  • Send a great photo of your donation with a list of included items – November 17th (to Danielle at the email below)
  • Auction Goes Live! – November 27
  • Auctions Closes – December 8th at 5:00pm

Sign up link:

If you think of something not listed on the sign-up link, there is a place for you to add your unique donation. 

Please email Danielle Rivenbark at  a photo of your basket and list of included items and any restrictions or rules on or before November 17th. If you have any questions, please email Danielle at the above. 

We can do this!

Holiday Online Auction Chair 

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Upcoming Meeting


Wednesday, November 15, 2017

Just When You Thought You Knew Everything About Audio
Ricardo Hicks, Director of Sales
American Audio Video

Hilton Durham
3800 Hillsborough Rd
Durham, NC 27705

To register, click here 

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Did You Know?

Did you know that you do not have to be on a committee to be involved in NCSGMP? I get the most out of something when I feel part of something. We are looking for contributors in the below areas. Contributors will be recognized in our newsletter and website and also receive a credit to attend a chapter meeting at no charge.

  • Our Industry:
    We all browse industry magazines, social media, websites and other publications. Send us articles of interest in the following areas: Industry articles, upcoming industry trade show information, professional development, hotel openings, technology, venue expansions or renovations and any other relevant area. Write a brief summary and send it in. 
    If your article is used, the registration fee will be waived for an upcoming chapter meeting.  Submit articles to 

  • Chapter Activity Reporters:
    Collect monthly updates from Communications, Programs, Community Service, Membership committee chairs, and the Treasurer and prepare a summary. 
    Each monthly reporter will have their registration fee waived for an upcoming chapter meeting. Please contact Susan Hutchinson at for details and to volunteer for a month. 

  • Hospitality Ambassadors: 
    Greet guest attendees at chapter meetings, introduce them to other members, acting as their buddy and making them feel welcome the duration of the meeting. Provide onsite assistance at check in, direct suppliers to their display tables, and provide other onsite needs.
    To volunteer for a meeting, Contact Susan Hutchinson at Registration fee for the meeting will be waived for volunteers.
  • Chapter Historians: 
    We need volunteers to begin charting our history. Finding and locating all our past presidents, collecting old newsletters, locating former members, finding past board members, minutes and agendas from board meetings, finding past education programs, etc. If you are interested in doing some research, please contact Susan Hutchinson at 

If you want to browse our committees and what they do, descriptions and contact information can be found on our website in the About Section or click HERE

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Supplier Spotlight


Discover Durham!  

What can the DCVB do for you?

We see ourselves as partners with you in this endeavor. We want to help you deliver an event that will give each participant and attendee an experience that is unique: one that will generate an emotional response evoked from the anticipation of the event, the journey to and from the destination, and the memories that can only come from sharing the experience with others.

With DCVB, you have a partner committed to offering creative and innovative solutions and one that will support you in attaining your organization’s mission and goals. The DCVB Sales team will help you evaluate bid materials and assess feasibility of meeting in Durham, check availability for specific dates, locations, conflicts and event needs, gather quotes and accommodations, schedule appointments along with transportation and escorting for site tours, supply promotional materials, VIP amenities, provide conference/meeting volunteers, and so much more! Whether you're planning a large convention, a meeting for business executives, your dream wedding, a sports tournament, or a chance to catch up with old friends and family, the DCVB sales team is ready to help!

To find out more about having your meeting or confernce in Durham,
Contact Najauna White, National Sales Manager,
Durham Convention & Visitor's Bureau, / 919.680.8305

Discover Durham

Boutique Hotels

Unscripted Durham is the latest boutique hotel to open in the heart of Durham located in a renovated mid-century motor lodge with 74 rooms, a pool deck, bar, ground-floor  a pool deck, bar,  ground-floor taproom and diner.


Located just across the street, The Durham is an independent hotel inhabiting a resurrected midcentury Home Savings Bank building. The 53-room hotel is a cultural hub for the vibrant and engaged downtown community.


21c Museum Hotel has restored the historic Hill Building, which previously housed SunTrust bank, into a 125-room boutique hotel. In addition to its spacious rooms, complete with contemporary design, the hotel features a restaurant and lounge called Counting House and a museum showing curated, rotating exhibits of contemporary art.

Another boutique hotel unique to Durham is the 17-room King’s Daughters Inn. The inn offers the amenities of a first-class hotel with the intimacy of a B&B.


Durham’s history surrounds you: It’s in red-brick warehouses and rustic tobacco factories, now repurposed for cutting-edge tech companies, restaurants and boutiques. The American Tobacco Company was founded in Durham in 1890 and soon became the largest tobacco company in the world. Today, the historic American Tobacco Campus is a live-work-play
destination brimming with energy and entertainment.

Historic Stagville was one of the largest plantations in the South, with 900 enslaved people and 30,000 acres. Now the site is devoted to the preservation and study of African-American culture with free tours available daily. Duke Homestead State Historic Site, home of the self-made tobacco tycoon Washington Duke, features a restored mid-1800s home, tobacco barns, original tobacco factory, and a museum. Visit Bennett Place, the site of the largest troop surrender and effective end of the Civil War, to see the farm’s restored historic structures and living history events.

The Arts

Durham is known as a cultural and creative hub, with a scene that embraces local, indie artists as well as performers from around the world. The city’s beautiful venues and full calendar of events reflect its commitment to bringing theater and musical performances to the region.

DPAC, Durham Performing Arts Center, is a 2,700-person theater. It is one of the most attended venues in the U.S., with visitors coming to see Broadway shows and big-name artists to Durham for over 200 performances each year.

DPAC isn’t the only high-profile venue in Durham –
head a few blocks north and you will find the 1926
Beaux Arts-style Carolina Theatre, a
gorgeously restored theater and movie cinema.


Food: Durham Has Earned its Reputation as a Southern Foodie Epicenter

Durham has been called “the Tastiest Town in the South,” by Southern Living, the “foodie capital of the South,” by the New York Post and “America’s Next Hot Food City,” by Zagat. After one bite, you’ll see why.
To learn more about Durham’s restaurants that have received national or regional media coverage, please see the back page or visit:

Durham delivers on the foodie experience. Savor fried fish delivered fresh daily from the coast at Saltbox, sweet potato beer at Fullsteam, award-winning gin at Durham Distillery, and of course Southern favorites like biscuits and whole hog barbeque at Picnic.

M Sushi is an ambitious omakase, or “chef’s choice” restaurant from Chef Michael Lee. Fresh fish is flown in daily from Japan and Korea. Check out M Kokko, Lee’s tiny chicken comfort food spot next door. Lee plans to open a Korean taco restaurant and Korean
BBQ restaurant later this year.


Be sure to eat at any of James Beard nominated Matthew Kelly’s restaurants. Savor Spanish tapas at Mateo, enjoy house-cured pastrami at Lucky’s Deli, slurp house-made Italian pasta at Mother’s & Sons, and don’t miss the moules frites at Vin Rouge. Look for Saint James, a seafood restaurant opening this year. In less than a year, The Durham has established itself as a locally focused mid-century modern boutique hotel. Don’t miss The Roof, a rooftop bar with sweeping views of the city, and The Restaurant at the Durham from James Beard award-winning chef Andrea Reusing.

              Coming Soon                                                     New Additions

Dimension Coffee

by Cocoa Cinnamon
New cafe and micro-roastery by Cocoa Cinnamon opening under a new brand in the Lakewood neighborhood.

East Durham Pie Company
Brick-and-mortar location from popular pie purveyor.

County Fare
Daily mini-food truck rodeo space with a beer garden and kid-friendly snacks.

Lebanese restaurant coming to the first floor of The Unscripted Durham Hotel.

Saltbox Seafood
The popular downtown seafood shack will open a casual sit-down restaurant in the Rockwood area.

The Lakewood

New restaurant with rooftop from Scratch Bakery’s Phoebe Lawless.

The Accordian Club
For a neighborhood bar feel and casual eats, pull up a bar stool at The Accordion Club, located in the Central Park neighborhood.

Fullsteam Kitchen
Craft brewery Fullsteam has introduced a selection of small plates and bar snacks.

Modern diner fare in Durham’s West End neighborhood offering outdoor dining on its rooftop patio.

Durham’s first Ethiopian restaurant opening in the Brightleaf District.



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Treasurer's Report

We are on budget so far this year. And with a successful upcoming Holiday Online Auction, we will be on our way to providing scholarships to the Chapter Spring Conference May 8-9, 2017 and the SGMP National Education Conference in Norfolk June 5-7, 2017. 

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Membership Report

Our Chapter kicks off the 2017-18 year with a total of 42 members

welcome to our newest members:

  • Carlette Benton, The Ramada Plaza Fayetteville
  • Tammy Everett, North Carolina Defense Business Association
  • Najuana White, Durham Convention and Visitors Bureau
  • Hortensia Simmons, Visit St. Petersburg/Clearwater

membership anniversaries!


  • Lori Schwarze, RTI International, 7/1/2009
  • Alexandra Hampton, UNC School of Government, 7/27/2016
  • Gillian Dobbins, Embassy Suites by Hilton Greensboro, 7/27/2016


  • Gail Wilkins, UNC School of Government, 8/1/2009
  • John Sneed, Wilmington & Beaches CVB, 8/1/2009


  • Danielle Rivenbark, East Carolina University, 9/1/2012


  • Myron Jones, Fayetteville Area CVB, 10/1/2002
  • Sarah Campbell, Johnston County Visitors Bureau, 10/1/2015


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Past meeting recognition

A warm thank you to the Cambria Durham for their hospitality at our first educational session on Wednesday, September 13th.  Attendees were treated to a grand tour of the property,  highlighting its proximity to the Duke VA Hospital, Duke University, and downtown Durham. Whether you just need guestrooms or are planning a meeting, you can be assured that the staff at Cambria Durham will take great care of your every need! 

 Located closest to Duke University, the CAMBRiA hotel & suites Durham - Duke University Medical Center Area is a brand new, upscale boutique style hotel just within walking distance from Duke University, Duke University Medical Center, and the Durham VA Medical Center. The CAMBRiA hotel & suites Durham - Duke University Medical Center Area hotel features sleek, modern, generous sized rooms coupled with top notched service. Stay connected with our free wireless internet in our Durham hotel. Our socialCircle Restaurant is open morning and night serving a locally inspired menu. Keep your healthy routine at this Durham hotel with our on-site fitness center. We welcome you to experience all Durham has to offer.

Located 14.7 miles from Raleigh-Durham Airport
Total number of rooms:  146
(all standard with 9 ADA rooms)
Number of king rooms:  61
Number of queen/queen rooms: 85
Main building:  114 rooms|
Pavilion building:  32 rooms and state of
the art fitness center on first floor
$8 million renovation in January 2017

Hotel Services

  • Bistro Style Restaurant serving Breakfast
    and Dinner, with Lobby Lounge
  • Brand new, Bright, On-site Fitness Center Open 24 hours
  • Complimentary Wi-Fi
  • Complimentary Shuttle Service within 3 miles of the hotel



  • King and Double Queen room types and
    ADA accessible rooms
  • Mini-refrigerators, microwaves, and Keurig’s in every guestroom
  • Keurig coffee makers
  • 49" Flat-screen HD television per room
  • Expanded windows allow for plenty of natural light  
  • Individual climate control 
  • Wardrobe, with Full-size iron and ironing board
  • Bath & Body Works brand amenities
  • Glass-enclosed shower stall bathroom configurations

CAMBRiA hotel & suites, 2306 Elba Street, Durham, NC 27705
(919) 286-3111


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Past Meeting Summary

Hear Me Now and Remember What I Said

In September, our speaker Kimberly Overton, Chief Resource Prosecutor for the NC Conference of District Attorneys was a refreshing start for our new year.  Her topic, “Hear Me Now and Remember What I Said” was well received by all attendees.  Kimberly gave us a few exercises to do to help us take a deeper dive into how each of us receives information.  Our thinking styles are broken down into four quadrants (A, B, C, D):  A- Logical, B – Organized, C-Interpersonal, and D-Imaginative. 

An example of the Quadrant A person would be Mr. Spock or the Scarecrow from the Wizard of Oz.  These people are analytical, mathematical, technical and problem solving.  They are concrete thinkers, logical and precise.  A few things quadrant A people like is putting things together, making things work, and especially cost analysis.  Their communication preference is to get to the point, like to work alone, numbers and data.  What they dislike is being disturbed and listening on tape and they struggle with expressing emotions and vague or imprecise concepts.

A Quadrant B person would be a cop/military person or Dorothy from the Wizard of Oz.  They are linear, organized, consistent, timely, and always follow the rules.  They love working in groups, planning things out, details, and a clear beginning, middle and end.  They dislike ambiguities, risk, and unclear expectations.

A Quadrant C person would be a Mother Teresa or the Tin Man from the Wizard of Oz.  They tend to be emotional and make decisions because they want to, rather than because they should.  They are also pleasers, good listeners, and team players.  Group discussions and activities is a preferred way of communicating and they very much dislike lectures, data, list, and analysis. 

The Quadrant D person is a Winston Churchill or the Lion from the Wizard of Oz.  This is the smallest group in America and they are leaders, big picture thinkers, aggressive, spontaneous and fun.  They prefer overview, hands on experience, and the freedom to explore.  They dislike structure, deadlines, list, lectures, and details. 

Kimberly also explored how people learn.  Some learn through visual: diagrams, charts or taking notes.  Others may learn through auditory: lectures, oral reports or good old conversation.  Lastly, some learn through movement, role paying, or hands on experience which are tactile. 

In conclusion, Kimberly gave us a lot of information but one important thing that I took away was, we recall what we hear first and last so take advantage of the opportunity to go first or last when presenting and be careful when to place the most important information when speaking.  

To inquire about Kimberly's speaking services please visit

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